1 Service Hotline

  Service Hotline 0536 -5070691

2 Hours

  365 × 24 hours a day.

3 Response time

  Real-time telephone response, then repair to respond immediately rushed to the scene two hours malfunction.

4 General fault within one hour, major failure within 2 hours, within 12 hours to give a serious fault repair, such as can not be repaired within 12 hours, and the warranty period automatically replaced with new products or free alternative products.

5 products inspection

  Regular (quarterly) home maintenance, including cleaning up the system and application software maintenance to ensure timely and effective discovery of instability, timely troubleshooting problems.

6 technical support for large-scale events

  Users experiencing significant activity, in advance of the system to conduct a comprehensive inspection to ensure normal system use, allowing customers to major events foolproof.

7 Advisory service commitment

  Providing hotline support, user's maintenance staff in the maintenance or operation encounter any problem, you can call the company's after-sales maintenance services, issues related to the technician.